Testimonials/Accolades

Testimonials/Accolades

What Folks are Saying

Every day we strive to bring the best service, care, and social responsiblity to everything we do. Receiving kind words from those who we have had the good fortune of serving always inspires and motivates us. If we were able to make a difference in your life or the life of a loved one, we would love to hear about it. Please feel free to send us an email or leave a message on our Facebook page.

"I cannot say enough good things about them, they were just unbelievably fabulous through every phase of my mother's time there. They're really loving, fabulous people, and I would not hesitate to recommend people look at that facility. Everybody from the cleaning people to the medical staff, the physical therapists, they were fantastic, and I'm in heathcare, so I'm a hard sell, so they were really good. Early on my mother had her own little apartment, which was really nice because she got to have her own furniture and even her cat. They also had a wing of nursing beds that she stayed in when she was in hospice, and that was fine. They had a whole range of activities both inside as well as outside, and they had transportation, too. For the price point it was also great. "

-Paula W.

"My mom was a resident at Norwood Crossing in Chicago for almost 4 years. These were some of the best years of her life. She was constantly busy doing myriad of activites that they have there. She called herself 'roving reporter' as she wrote a column, usually a profile of someone who worked there, for the residents' newsletter. She played bingo, gutzy dice, walked in their annual fashion show and was a volunteer as well. One of her favorite activities was the monthly 'go out to lunch' day.

This month it happened the day after she passed away. I spoke to the activites department and they said that when they did go out the next day, they left a chair open in honor of my mom. It was so sweet of them to do that for her. They are so wonderful there. I will always be grateful to them and cannot recommend them highly enough if you are ever in need of a place that not only treats their residents with dignity and love, but the residents have fun there as well.

As for their rehab, my mom's fingers on her left hand were moving for the first time in a very long time after she had her stroke! She was so proud of that and that shows the dedication of their staff in helping their residents (not patients, residents) be the best that they can be. Thank you Norwood Crossing. Thank you for making the last years of my mom's life some of the best ones."
-Sharon G.
“... Thank you very much for your kind attention, care and concern for my mother, Ellen Lillian Heafey during her 13 or 14 years at Norwood Crossing. She was very happy there, and never voiced a complaint or concern during my visits. And, during my visits, I found the staff and employees to be genuine, kind, caring, efficient, pleasant and knowledgeable...During the past few years, I have visited friends or relations in various residential and retirement establishments, and none have compared with your facility.” 
- John (Jack) Heafey
“To say thank you is in no way adequate to express our feelings. When Dr. Dolan quit private practice and became Medical Director of the Home, Maxine (Johansen) came to work with him. When it was apparent that she could no longer live alone, Norwood Crossing was the only place she would consider. During her 12 years at the Home my mother received OUTSTANDING help and support from everyone on your staff. It was very comforting knowing that my mother was receiving the very best care in addition to love and understanding from everyone. Thanks much.” 
- Gary and Nancy Johansen
"It can truly be said of Norwood Crossing that 'the world is a better place because you are in it."
- Family member
“I held a birthday party for Louise (Braklow) in Norwood Park’s Dining Room. Both residents and staff were invited. Planning the party from New York was a challenge. However, the celebration would not have been as successful without the assistance and cooperation of the staff.

My thanks to the staff at Norwood for their continued kindness to me during each of my visits. They recognize me by name with a warm personal greeting, which make me feel welcomed.” 
- Sam Mikaelian, Ph.D.
“Thank you for everything you have done for our Aunt Dolores Hjerstedt. From our first visit to see the Home through her stay, we were very pleased with all of your concern and care that you gave to her. You have a beautiful Home here, and we are forever grateful.” 
- The Family of Dolores Hjerstedt
"During my father's time at Norwood Crossing, I was constantly impressed by the caring attitude displayed by the staff."
- Family member
"I always know my father was getting great care. I didn't have to ask him how he is treated - I already knew."
- Family member
"My friends are very happy there, and Ruth always tells me how helpful, friendly and genuinely kind everyone is. Truly, they feel blessed and fortunate they are there."
- Family friend
“Many kind folks and good workers who help my Dad and Mom. Special thanks to the CNAs and nurses...we appreciate everything. Thank you everyone!"
-Sandy F.
"We are thankful that the Home exists and carries out it's mission in so many ways."
- Family member

Best of the Best

We are proud to have been added to the US News and World Report "Best Nursing Homes in Illinois" list in 2012, 2013, 2014, 2015, 2018, 2019, 2020 and now in 2021! This is a great honor and we are proud to be recognized for our award-winning care and dedication to enhancing the independence and well-being of older adults in Chicagoland.
  • Featured in Design Magazine
  • Ranked among the top 10% of nursing homes in Illinois by Consumer Reports.
  • We received a FIVE STAR RATING from the Center for Medicare and Medicaid Services.
  • Memory.com included our Memory Support facility among the best in Chicago for 2020.
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