Testimonials

“... Thank you very much for your kind attention, care and concern for my mother, Ellen Lillian Heafey during her 13 or 14 years at Norwood Crossing. She was very happy there, and never voiced a complaint or concern during my visits. And, during my visits, I found the staff and employees to be genuine, kind, caring, efficient, pleasant and knowledgeable...During the past few years, I have visited friends or relations in various residential and retirement establishments, and none have compared with your facility. And, by the way, good luck on your expansion project.”
- John (Jack) Heafey

“To say thank you is in no way adequate to express our feelings. When Dr. Dolan quit private practice and became Medical Director of the Home, Maxine (Johansen) came to work with him. When it was apparent that she could no longer live alone, Norwood Crossing was the only place she would consider. During her 12 years at the Home my mother received OUTSTANDING help and support from everyone on your staff. It was very comforting to us knowing that my mother was receiving the very best care in addition to love and understanding from everyone. Thanks much.”
- Gary and Nancy Johansen

“I held a birthday party for Louise (Braklow) in Norwood Park’s Dining Room. Both residents and staff were invited. Planning the party from New York was a challenge. However, the celebration would not have been as successful without the assistance and cooperation of the staff.

My thanks to the staff at Norwood for their continued kindness to me during each of my visits. They recognize me by name with a warm personal greeting, which make me feel welcomed.”
- Sam Mikaelian, Ph.D.

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